FAQs

These are our most frequently asked questions. We hope you find what you're looking for!

About us

What is Global Exchange? How can I contact your Customer Service in Australia?

Online money orders

Can I place an online money order in Australia? Will I get the same conditions of the airport if I order online?

Travel money at branches

Where can I exchange currency in Australia with Global Exchange? What are the opening hours at your branches? What currencies do you operate with at your branches? Do you charge any service fee when exchanging at your branches? What payment methods do you accept at your branches in Sydney, Australia? What happens if I receive a counterfeit note? What happens if I notice there was a mistake on my exchange and I am already far away from a Global Exchange branch?

Work with us

Where can I check your job vacancies in Australia? Where can I send my resume?

Questions? Doubts? Requests? Suggestions? Complaints?

Contact us

Do you have any question? Call us toll-free:

1800 907242

Call us for free: Monday to Friday from 9:00 a.m. to 5:00 p.m.